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Process mining

a data-driven approach to operational excellence

Process mining is an analytical discipline for discovering, monitoring, and improving business processes. By collecting event logs directly from your systems, we can with process mining visualize your processes as they actually are, and not just how you perceive them.

By using process mining, you can continuously find inefficiencies and root causes which slow down the performance of your business processes. Process mining provides valuable insights to objectively identifying the execution gaps in your processes. It also gives you knowledge on why they appear, what impact they have on business outcomes, and what could be done to fix them.


​Some of the many benefits to the process mining technology are:

  • Complete visibility over your processes

  • Objective, real-time view of your processes based on the reliable data in your IT systems.

  • Fact based and data-driven decision making

  • Stakeholder alignment

  • Prioritize digitalization initiatives effectively

  • Get to value quickly and easily

Who benefits from process mining?

Here you can see some of the industries and processes that can benefit from process mining. The technology is utilized in everything from general Procurement and Accounts Payable processes, to specific Healthcare, or Banking processes like Clincal Operations and Credit Recovery.

Celonis Execution Management System

find and fix hidden inefficiencies

As a result of emerging technologies, the requirements for analyzing processes within different business departments go beyond the simple tracking of performance. For this reason, Process Mining is evolving into a holistic approach that serves as a performance accelerator for business processes. - Meet the Execution Management System:

Real-time Data Ingestion

Real Time Data Ingestion gets data from your entire process ecosystem into Celonis.

Process and Task Mining

Process and Task Mining show you exactly what is happening in your business.

Planning and Simulation

Planning and Simulation lets you model and simulate future-state processes to understand the impact of your decisions.

Visual and Daily Management

Visual and Daily Management delivers proactive insights, prioritized tasks, recommendations, and suggested automations to every team member.

Action Flows

Action Flows give you the ability to execute and automate actions across all your underlying systems.

Specific Features

Process Conformance

With the EMS you can not only see an x-ray of your end-to-end process. You can also define your optimal to-be process which you can compare with the actual process.


By analyzing the actual process and comparing it to the preferred process using set metrics, the system can uncover root causes for the deviations. The conformance checker checks for violations both regarding unwanted activities, and activities that are in the wrong order.

Circles representing the conformance of your process
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Experience it now

Experience the power of process mining first hand.

Try it out and see how easy it is to analyze and visualize different kinds of data within Celonis EMS


Find and fix inefficiencies in your Procurement process to increase productivity, optimize spend, and improve supply reliability.

Order management

Make data-driven improvements to your Order Management process to increase on-time delivery, customer satisfaction, and revenue.

Accounts payable

Optimize your Accounts Payable process to improve working capital and productivity while reducing spend.

Accounts receivable

Streamline your Accounts Receivable process to collect faster, cut costs, and maximize the ROI of your collectors' time.

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